🔒 TL;DR
We collect only what we need. We never sell your data. You can delete your account anytime. We comply with EU GDPR.
1. Data Controller
The data controller for your personal information is:
- Company: Egidi Immobiliare S.r.l.
- P.IVA: 17322991005
- Address: Rome, Italy
- Email: privacy@boom-rome.com
- DPO: [To be appointed if required]
2. What We Collect
We collect different types of information depending on how you use BOOM:
| Data Type |
What We Collect |
Why |
| Identity Data |
Name, email, phone, date of birth |
To create your account and contact you |
| Financial Data |
Bank details, payment history |
To process rent payments |
| Document Data |
ID, income proof, references |
To verify your application |
| Usage Data |
IP address, browser type, pages visited |
To improve our service |
| Communication Data |
Messages, emails, call recordings |
To provide support and resolve disputes |
3. How We Use Your Data
We use your personal data for:
- Rental Services: Processing applications, managing leases, handling payments
- Customer Support: Responding to inquiries, resolving issues
- Legal Compliance: Meeting Italian and EU legal requirements
- Marketing: Sending updates about new properties (only with your consent)
- Analytics: Understanding how people use BOOM to improve our service
4. Legal Basis for Processing
Under GDPR, we process your data based on:
- Contract Performance: To fulfill our rental services agreement with you
- Legal Obligation: To comply with Italian rental and tax laws
- Legitimate Interest: To prevent fraud and improve our services
- Consent: For marketing communications (you can opt out anytime)
5. Who We Share Data With
We share your data only when necessary:
- Property Owners: When you apply for a rental
- Payment Processors: Stripe for payment processing
- Legal Authorities: When required by Italian law
- Service Providers: Cloud hosting (AWS), email (SendGrid), analytics (Google Analytics)
We NEVER sell your data to third parties.
6. International Transfers
Some of our service providers (like AWS, Stripe) are based outside the EU. When we transfer data internationally, we ensure:
- Adequate protection through EU Standard Contractual Clauses
- Compliance with GDPR requirements
- Your data rights remain protected
7. How Long We Keep Your Data
| Data Type |
Retention Period |
Reason |
| Rental Applications |
7 years after lease end |
Italian tax law requirement |
| Financial Records |
10 years |
Italian accounting law |
| Marketing Consent |
Until you opt out |
GDPR requirement |
| Support Tickets |
3 years |
Service improvement |
| Website Analytics |
26 months |
Google Analytics default |
8. Your Rights (GDPR)
Under EU law, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Delete your data ("right to be forgotten")
- Restriction: Limit how we process your data
- Portability: Receive your data in a machine-readable format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: For marketing communications
To exercise these rights, email: privacy@boom-rome.com
9. Cookies & Tracking
We use cookies to:
- Essential Cookies: Make the website work (you can't opt out)
- Analytics Cookies: Understand how you use the site (Google Analytics)
- Marketing Cookies: Show relevant ads (only with consent)
You can control cookies through your browser settings or our cookie consent banner.
10. Security
We protect your data with:
- SSL/TLS encryption for all data transmission
- Encrypted database storage
- Two-factor authentication for admin access
- Regular security audits
- Limited employee access to personal data
- Secure data backups
However, no system is 100% secure. We cannot guarantee absolute security but take all reasonable measures.
11. Children's Privacy
BOOM is not intended for users under 18 years old. We do not knowingly collect data from minors. If you believe we have collected data from a minor, contact us immediately.
12. Changes to This Policy
We may update this policy. Major changes will be notified via:
- Email to registered users
- Prominent notice on our website
- Updated "Last Modified" date at the top
13. Complaints
If you're unhappy with how we handle your data, you can:
- Contact us directly: privacy@boom-rome.com
- File a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali)
📞 Questions About Privacy?
We take privacy seriously. If you have any questions or concerns:
Email: privacy@boom-rome.com
WhatsApp: +39 331 325 1961
Response Time: Within 48 hours