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Your questions.
Answered.

Everything you need to know about renting in Rome — no fluff, no runaround. Just straight answers.

AdE
Registered leases
48h
Move-in after approval
EN
Support in English
All38
General5
Property Finding10
Booking5
Payments4
Moving In3
Living4
Services4
For Owners3
About BOOM

What is BOOM?

Premium mid-term rental platform, 3–24 months in Rome…
BOOM is a premium mid-term rental platform (3–24 months) in Rome. We video-verify every property we list, handle the paperwork, and support you in English on WhatsApp throughout your stay. Operated by Egidi Immobiliare S.r.l. — a licensed Italian real estate agency. Fully legal, fully transparent.

Why choose BOOM over other platforms?

Video-verified apartments, support in English, no hidden fees…
Every apartment is video-verified — no catfishing. Support in English on WhatsApp during office hours (Rome time), transparent pricing with no viewing or application fees (Terms §4.3), Italy's official standard-form leases registered with the Agenzia delle Entrate, and help with everything from paperwork to utilities. Move-in as fast as 48 hours from approval. Property Finding: €350 back if we don't deliver

Is BOOM legitimate? How can I verify?

P.IVA 17322991005, REA RM-1710623, 4.9★ on Google…
Egidi Immobiliare S.r.l. — P.IVA 17322991005, REA RM-1710623. Registered with the Rome Chamber of Commerce. Stripe for secure payments. 4.9★ on Google, 47 reviews. ✓ Registered agency

What areas of Rome do you cover?

Trieste, Pigneto, Trastevere, Prati, Monti, San Lorenzo…
Premium central neighborhoods: Trieste, Pigneto, Historic Center, Trastevere, Prati, Monti, San Lorenzo, and surrounding areas. Need something specific? Our Property Finding Service searches the entire Rome market — including off-market properties.

Who can rent with BOOM?

Professionals, students, digital nomads, relocating families…
Anyone looking for 3–24 month rentals in Rome. International professionals, students, digital nomads, relocating families. You need a valid ID/passport, proof of income, and the ability to pay first month + deposit.
Property Finding Service

What's the Property Finding Service?

€350 — we search the entire Rome market for your ideal apartment…
For €350, VAT included, we search the entire Rome market for your perfect apartment — including off-market homes that never reach the public portals. At least 3 options matching the criteria you confirm in writing, within 15 days, with video tours and rent negotiation. Otherwise the €350 is refunded in full (Terms §4.2). On success the €350 is deducted from the agency fee. Start here: boomrome.com/property-finding.

How does the PFS process work?

Tell us what you want → we search → present at least 3 matching options → you choose…
1. Fill out your requirements (budget, neighborhood, size, move-in date). 2. Pay the €350 service fee (VAT included). 3. Within 24 hours we hold a briefing call and confirm your criteria in writing, then search every major portal plus off-market homes from the landlords we work with directly. 4. Within 15 days of confirming your criteria in writing, receive at least 3 matching options with video tours. 5. Choose your apartment. 6. We handle contract, negotiation, and move-in.

What if you don't find me an apartment?

Full refund. If we can't present 3 matching options in 15 days, you pay nothing…
Full refund. If we can't present at least 3 options matching your written criteria within 15 days of confirming them, the €350 comes back in full — automatically, to the same card, no questions asked (Terms §4.2). We'd rather refund than disappoint.

Where do you search for properties?

Every major portal — Immobiliare.it, Idealista — plus off-market homes…
Every major portal — Immobiliare.it, Idealista and the others — plus off-market homes from the landlords and building administrators we work with directly. New listings are scored automatically against the criteria you confirmed in writing; only strong matches reach your phone, and agency relistings are never pushed to you.

Why can't I just search myself?

You can, but it takes Italian, in-person viewings and Italian contract law…
You absolutely can. But a search in Rome usually requires Italian language skills, in-person viewings, and understanding of Italian contract law. We do it in English, with a written guarantee: at least 3 matching options within 15 days or the €350 back. The €350 saves you weeks of stress.

What budget range does PFS cover?

€600–€3,000/month. Sweet spot: €900–€1,500 for a central 1-bed…
€600 to €3,000+/month. Sweet spot in Rome: €900–€1,500 for a good 1-bedroom in a central neighborhood. Below €600 is rare and competitive. Above €2,000 opens premium penthouses and terraces. We'll always be honest about what's realistic for your budget.

Can PFS work entirely remotely?

100% remote — video tours, digital signing, online payment…
100% yes. Detailed video tours of every option, digital contract signing, online payments. You can land in Rome and walk straight into your new home.

When should I start PFS before my move?

Ideally 2–4 weeks before. Emergency searches possible in 72h…
Ideally 2–4 weeks before your target move-in date. That gives us the best range of options. But we've done emergency searches in as little as 72 hours for urgent relocations. The Rome market moves fast — early birds get the best properties.

Do you negotiate rent on my behalf?

Always. Rent, deposit terms, contract conditions and utilities…
Always. We negotiate rent, deposit terms, contract conditions, and included utilities. Italian landlords respond better to a licensed agency negotiating in Italian than to a foreign tenant asking via Google Translate.

How does PFS protect me from scams?

4-layer verification — ownership, in-person visit, lease check, payment protection…
Every listing goes through 4-layer verification: 1) Property ownership via public records. 2) Physical apartment visit. 3) The lease terms negotiated and explained to you in English before you sign; on BOOM's own leases, Italy's official standard forms, drafted by our agency (an estate agency, not a law firm). 4) Tracked bank transfers — never cash. In Rome's rental market, this is your protection.
Booking & Documents

How do I book an apartment?

Browse → book a viewing → apply → sign online → move in…
Browse apartments on our site → book a viewing online at boomrome.com/book, in person or by live video → apply with basic documents → sign the lease online and pay the amount due at signing → move in. On a home that is free now, keys can follow as soon as 48 hours after approval.

What documents do I need?

ID/passport, proof of income or a guarantor, employment or enrollment…
Required: Valid ID or passport; proof of income (recent payslips or bank statements) — or a guarantor, in Italy or abroad, or months paid in advance; employment contract or university enrollment.

Optional: Previous rental references, Italian codice fiscale (we help you get one). Students can use parent sponsor letters.

Can I book from abroad?

100% yes — video tours, digital signing, online payment…
100% yes. Live video viewings, digital contract signing, online payments via Stripe. Want us to close it for you before you land? The Remote Move Pack (€299) covers two live video viewings, the contract review in English, negotiation and arrival setup — credited toward the agency fee if you rent a BOOM home.

Can I visit apartments in person?

Weekdays and Saturday mornings, booked online. Live video viewings too…
Absolutely. In-person viewings on weekdays and Saturday mornings, in real free slots you book online at boomrome.com/book; live video viewings of BOOM homes are free too. For a home on another portal: Virtual Viewing, €89. On a video viewing you direct the camera — inside closets, under sinks, every corner. No catfishing possible.

What type of contract do I sign?

Transitorio (1–18mo by law), student (6–36mo) or 3+2 — official standard forms, registered…
A contratto transitorio (transitional lease: 1–18 months by law, for a temporary need stated and documented in the lease; BOOM's minimum is 3 months, per our terms), a student lease (6–36 months) if you are enrolled on a university course in Rome, or a 3+2 lease (three years, then two more as article 1 of the lease sets out) for long stays. BOOM's own leases use Italy's official standard forms, are registered with the Agenzia delle Entrate and are explained to you in English; your pre-agreement, signing page and receipts are in English.
Payments & Costs

How much do I pay upfront?

1st month + the home's deposit + agency fee incl. VAT. Example at €1,500: €5,196…
First month's rent + the security deposit shown on each home's page and confirmed in your pre-agreement (Italian law caps it at 3 months' rent) + the agency fee, once: 10% of one year's rent plus 22% VAT (Terms §4.1). If you paid Property Finding, the €350 is deducted from the fee.

Example at €1,500/month with a one-month deposit: €1,500 + €1,500 + €2,196 (fee €1,800 + 22% VAT) = €5,196 upfront. If the landlord has not chosen the cedolare secca flat tax, your lease also puts the stamp duty and half of the registration tax on you (its article on 'spese di bollo e registrazione'); with the cedolare secca there is neither, and your lease says which applies. No viewing or application fees (Terms §4.3).

What payment methods do you accept?

Bank transfer and card payments via Stripe…
Bank transfer (preferred) and credit/debit card via Stripe. Monthly rent paid by bank transfer. All transactions secure and fully traceable — receipts for everything. Stripe Protected

Are utilities included in the rent?

Depends on the home — each listing says whether bills are included…
Depends on the home: each listing says whether bills are included. Where they aren't, your lease puts the utility bills on you (electricity, gas, water, phone/internet and, where your lease says so, the waste tax TARI); your share of the building's running costs follows the lease's 'oneri accessori' table, unless the lease includes them in the rent. Our Move-in Pack (€149) can switch electricity and gas into your name and activate internet before you arrive.

When do I get my deposit back?

Held by the landlord, returned at the end of the lease after the check-out…
Your deposit is held by the landlord, not by BOOM (Terms §3.3), and your lease says how it comes back: at the end of the tenancy, with legal interest, once the condition of the home and the obligations of the lease have been checked. Deductions are limited to damage beyond normal wear and amounts you still owe. The signed check-in record with meter readings, and the video inventory where we film one, give both sides the same evidence at move-out. Deposit withheld unfairly? Deposit Recovery: €99 to start, 20% only of what we recover.
Moving In

How fast can I really move in?

As fast as 48 hours from approval, on a home that is free now…
As fast as 48 hours from application approval on a home that is free now: apply today, approved tomorrow, keys the day after — once the lease is signed and the amount due at signing has arrived. A home that frees up later can be reserved ahead for its date.

How does check-in work?

Book a time → meet at the apartment → check-in record → keys → 30–45 min…
Book a time with us → meet at the apartment → walk through the home together and record its condition and the meter readings → sign the check-in record (verbale di consegna) on the phone → keys → we show you how everything works. 30–45 minutes.

Do you help with permits and bureaucracy?

Yes — priced per task, from €15…
Yes. Priced per task, from €15: healthcare enrolment €120, visa support €200, SIM setup €40. A full landing (codice fiscale, utilities, SIM, registrations) typically starts around €390 — see Concierge.
Living in Rome

What if something breaks?

WhatsApp us — we coordinate the repair with the owner; gas, fire or flooding: call 112 first…
WhatsApp us. Who pays follows Italian law and your lease: repairs the home needs are the owner's; small repairs from everyday use and damage you cause are yours. Emergency (leak, no heat) → we coordinate the repair with the owner and tell you when someone is coming. Gas smell, fire or flooding: call 112 first, then WhatsApp us. We coordinate everything so you never call Italian contractors yourself.

What if something breaks at night?

WhatsApp a real person in office hours; emergencies: call 112 first…
We read everything. A person replies on WhatsApp, in English, during office hours (Rome time); messages sent out of hours are answered the next working morning. Gas smell, fire or flooding: call 112 first, then WhatsApp us — we coordinate the repair with the owner, so you never have to call Italian contractors yourself.

Can I extend my lease or leave early?

Leave early for serious reasons: 3 months' notice (6 on a 3+2)…
Extend: tell us well before your end date — we contact you 90 days before it. Article 1 of your lease says what happens at the end: a transitional lease ends on its end date with no notice needed and lasts at most 18 months; a student lease renews automatically once, for the same period, unless you give the landlord notice at least three months before the end date, so if you are leaving, send that notice yourself — don't wait for our message; a 3+2 lease runs three years and then continues for two more. We confirm your options in writing.

Leave early: your lease decides it. On BOOM's standard leases you can withdraw for serious reasons (gravi motivi) with 3 months' notice by registered letter (transitional and student leases), or 6 months (3+2 leases). You see the exact clause before you sign; an earlier exit (e.g. with a replacement tenant) needs the landlord's written agreement.

What concierge services do you offer?

Per task from €15 · Move-in Pack €149 · Cleaning Premium €119…
Per task or per move, no subscription: SIM setup €40, healthcare enrolment €120, visa support €200, other single tasks from €15. A full landing typically starts around €390, quoted per move. For your home: the Move-in Pack (€149) and a one-off Cleaning Premium (€119). See Concierge.
Other Services

What is Deal Assistance?

€249 — found an apartment yourself? We review the contract, verify and negotiate…
Found an apartment on your own? For €249 we review the contract clause by clause in English, verify the landlord and the property, and negotiate the terms — first review within 24 hours of payment. Just want a verdict on the contract? Contract Check Express, €49, credited in full on upgrade. See Deal Assistance. We are a licensed estate agency, not a law firm.

How do virtual viewings work?

Live video in your browser — free for BOOM homes; €89 for homes on other portals…
Live video viewings of BOOM homes are free: book a slot at boomrome.com/book and the call opens in your browser — no app, no account. You direct the camera: inside closets, under sinks, every window view, water pressure, appliance condition. Found a home on another portal? With Virtual Viewing (€89) we go there for you and walk it live on video, with an HD photo set and an honest written report.

Do you help find roommates?

Not a matching service — but flatmates you bring can rent together on one lease…
Not as a matching service: we don't keep a pool of tenants to pair you with. If you already have flatmates, you rent together on one lease: each co-tenant fills in their own details and signs with their own link, and the lease states that you are jointly responsible for the rent.

Can I bring my pet?

Many properties allow pets. We filter for pet-friendly options…
Many properties allow pets — we filter specifically for pet-friendly options. Italian law stops a building's condominium rules from banning pets (art. 1138 c.c.), but each landlord decides whether the lease allows them, so we confirm it in writing before you sign. Mention your pet in your initial inquiry and we'll only show suitable apartments.
For Property Owners

How much commission do you charge owners?

First letting: €0 commission, paperwork €89–278. Re-letting: 61% of one month's rent, VAT incl.…
First letting: €0 commission — the tenant pays ours; you pay the lease paperwork, VAT included: €278 with the attestation of compliance that unlocks the 10% flat tax (€89 registration + €189 attestation filing; the signatory organisation's fee for the attestation is separate, stated first), €89 without it. Each later tenant: half a month's rent + VAT, 61% of one month's rent in all (€854 on €1,400 rent), registration included, only if the new lease is signed. Or a tailored 2–3 year mandate at a fixed annual fee, quoted in writing: the step where the solvency of the tenant we select becomes our written commitment, within the cap and term written in the mandate. For the whole lease, rent collection, the monthly statement and repair coordination are included. Every figure, step by step: boomrome.com/owners.

How fast can you rent my property?

It depends on the rent — and we tell you in writing if yours is above the market…
It depends on the rent and the season, so we don't promise a number of days. What we do: we value the home on the live market and on the leases we sign in the area, and tell you in writing if your asking rent is above what the market pays — that is what keeps a flat empty. While the current tenant is still in, we can already list it with the date it frees up, so the next person reserves it ahead. Details: boomrome.com/owners.

What do I actually need to do as an owner?

Four things. We handle everything else…
Four things: tell us where the home is, choose the rent on our written numbers, sign the lease (on your phone, or give us a mandate to sign on the terms you approved), and read the statement we send on the 1st of every month — rent collected, open instalments, any arrears and repairs. We do the rest: photos and video, listing, viewings, tenant vetting, the lease and its registration, the check-in record, rent collection, repairs coordinated and deadlines.

Still have a question?
A real person replies, in English.

WhatsApp us — no forms: a person who knows Rome replies during office hours (Rome time).

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