They kept your deposit? We get it back.
Two or three months of rent, gone silent. In Italy the law is on your side — art. 1590 of the civil code — but only if someone demands it properly, in Italian, on paper. That's us.
The deal, in one breath
Most cases resolve within 2–6 weeks of the formal demand · everything handled remotely
They kept your money.
Ask us anything.
Six questions from people who have already been told no. Open the ones you care about.
01 The law Can a landlord in Italy keep my deposit? 1590 the article that answers
Only for documented damage.
Not for silence.
Under art. 1590 of the civil code the deposit goes back at the end of the lease. Deductions are allowed for damage beyond normal wear or unpaid rent — itemised and proven. “There were damages” with no list, no photos and no invoice is not a legal ground; it is a negotiating position.
What the law actually says
- The deposit must be returned at the end of the lease
- Deductions only for documented damage beyond normal wear, or unpaid rent
- Itemised and proven — silence and vague claims are not legal grounds
The three lines we hear every week
- “There were damages” — with no list and no photos
- “It covers the cleaning” — with no invoice
- Nothing at all: they stop answering
Paper beats memory
- The handover record with meter readings and photos
- The contract clause on how the deposit comes back
- A formal demand citing the right article, sent properly
02 The work What do you actually do? 3 demand · negotiation · escalation
We put it in writing,
in the right words.
We assess your position, send a formal demand — PEC or registered letter — citing the correct law, and negotiate with the landlord or the agency. If it does not settle, we prepare the file for a partner lawyer. Most cases settle before that, because a proper demand changes the conversation.
03 The price How does the €99 + 20% work? 20% only on what comes back
€99 starts it.
The rest only if you win.
The €99 covers the assessment and the formal demand. The 20% success fee applies only to money actually recovered — if nothing comes back, you never pay it. That is the whole point: we get paid more only when you get paid.
04 The clock How long does recovery take? 2–6 weeks, most cases
Most cases resolve in
two to six weeks.
Counted from the formal demand, not from your first email. Some landlords pay within days of receiving a letter that cites the right article; some need the negotiation. We will not promise you a date — we will tell you where your case stands, every step.
05 The distance I already left Italy — can you still help? 0 flights needed
Yes. All of it remotely.
Documents by email, we act in Italy on your behalf, recovered funds arrive by bank transfer. Being outside the country is the normal case here, not the exception — it is usually why the landlord thought the money would never be asked for.
06 The counterclaim The landlord says I damaged the flat. 1 document decides it
Then it has to be
proven, not stated.
Damage beyond normal wear must be itemised, documented and costed — photos, an invoice, a comparison with the state of the flat when you moved in. That is exactly why the handover record matters: with a signed one, this argument ends quickly. Without it, it becomes your word against theirs — and we work with what exists.
Rome's negotiated-rent bands
The 2023 Rome agreement fixes €/m² bands per zone. The wrong rent can't be attested — you pay more and lose the tax break.
We compute the attestable band for your flat — 75 zones, the official coefficients — and negotiate against it.
Deposit: three months, maximum
Anything above is not enforceable — and “non-refundable deposit” is not a thing.
We push for two, in writing, with the return terms named in the contract.
Registered within 30 days — or it doesn't exist
An unregistered lease gives you no legal protection and no residency.
We check the registration setup before you sign and follow the protocol number after.
Whoever rents it must own it
The fake-landlord scam dies with one document: the visura catastale names the real owner.
We pull it before a single euro moves.
A transitional lease needs a documented reason
The wrong contract type for your stay is the most common “legal” trap for foreigners.
We pick the right form — transitional, student, 4+4 — and check the attestation that makes it hold.
The keys day is a document, not a handshake
No readings, no photos, no signed state of the flat — and the deposit argument is your word against theirs.
We make sure the contract requires a written handover record.
Enough? Let us send the demand.
In brief the facts, flat — price, what you get, what this is not
- What it is
- Recovery of a rental deposit an Italian landlord is withholding — assessment, formal demand under art. 1590 of the civil code, and negotiation on your behalf.
- Price
- €99 to start, plus 20% of what is actually recovered. If nothing comes back, the 20% is never charged.
- What you get
- The written assessment, the formal demand by PEC or registered letter, the negotiation with the landlord or agency, and the prepared file for a partner lawyer if it does not settle. Most cases resolve within 2–6 weeks of the demand.
- What it is not
- Not a law firm and not litigation: BOOM is a licensed estate agency and does not represent you in court. No outcome is guaranteed — that is precisely why the success fee only applies to money that arrives.
- Who it is for
- Former tenants in Italy, including those who have already left the country: everything is handled remotely.
- Provided by
- Egidi Immobiliare S.r.l., a licensed Rome estate agency — P.IVA 17322991005, REA RM-1710623, Via dei Coronari 181, Rome. EU trademark 019317594 ↗ · 4.9★ from 47 Google reviews ↗ · Terms & fees §4. Card payments run through Stripe with a receipt — never a transfer to an individual.
Your deposit is not a tip.
Ask for it properly.
Card via Stripe to Egidi Immobiliare S.r.l. — the 20% applies only to money actually recovered.
The rest of the agency, on demand.
We hunt, verify and negotiate — on- and off-market.
€350 · refundable → Found it elsewhere?Deal AssistanceContract review, verification, negotiation on the home you found.
€249 → Try it yourself firstFree demand letterGenerate the formal art. 1590 letter in Italian and send it yourself.
Free → White gloveConciergeRelocation end-to-end: utilities, codice fiscale, SIM, registrations.
From €390 →Your money. Not a donation.
Every month deposits die of silence. Yours doesn't have to — the assessment starts today.