Why is the letter in Italian if I don't speak Italian?

Because your landlord does. An email in English is easy to ignore; a formal letter in correct Italian citing art. 1590 c.c. is not. You fill the form in English, the document comes out in Italian.

By raccomandata A/R (registered mail with return receipt) or PEC (certified email). Both create legal proof that the landlord received it, which is the point of the exercise — an ordinary email does not.

What if they ignore the letter?

Most cases settle within 2 to 6 weeks of a formal demand. If yours does not, Deposit Recovery (€99 to start, 20% only on what actually comes back) takes over: we negotiate in Italian and prepare the file for a partner lawyer if needed.

Free tool · art. 1590 c.c.

Your landlord kept the deposit. Write to them properly.

An email in English is easy to ignore. A formal letter in correct Italian, citing the article of the civil code that protects you and setting a 15-day deadline, is not. Fill this in English — the document comes out in Italian, ready to sign and send. Free, no catch.

The facts

Your full name *

Your address today

Where the reply should go — even outside Italy.

Landlord's full name *

Landlord's address

It's on your contract, first page.

The apartment you rented *

Deposit you paid (€) *

How much came back (€)

Leave 0 if nothing did.

Date the lease ended *

Anything worth stating (optional)

One or two factual sentences. It goes into the letter as written — keep it to facts, not feelings.

Your email (optional)

Only if you want us to keep an eye on your case. The letter downloads either way.

This is a template, not legal advice. BOOM is a licensed rental agency (Egidi Immobiliare S.r.l.), not a law firm. Nothing you type here is stored unless you give us your email.

How to send it — this part matters

Print and sign the letter. Add the place and date by hand.
Send it by raccomandata A/R (registered mail with return receipt) or PEC (certified email). An ordinary email creates no proof.
Keep the receipt. It is what proves your landlord was formally put in default — the whole point of the exercise.
Give them the 15 days. Most cases settle inside 2–6 weeks of a proper letter.

Why Italian, if I don't speak it?

Because your landlord does. The letter cites art. 1590 of the Italian Civil Code — normal wear is not damage — and puts them formally in default under artt. 1219 and 2943. That language is what changes the tone of the conversation.

If they ignore it

That's where we come in: we negotiate in Italian, escalate through partner lawyers if needed, and you pay a success fee only on money that actually comes back.

Deposit Recovery — €99 to start, 20% only on success →

FAQ

Good to know.

Is this really free?

Yes, no catch. Most people who lose a deposit in Italy lose it to distance and language, not to law — and a proper letter fixes both. If your landlord ignores it, that's when our paid service exists.

Can a landlord in Italy keep my deposit?

Only for damages beyond normal wear, itemized and proven, or unpaid rent. Under art. 1590 c.c. normal use is not damage, and vague claims or silence are not legal grounds. The burden of proving the damage is on the landlord, not on you.

I already left Italy — does this still work?

Yes. The letter carries your address abroad, and PEC or registered mail can be sent from anywhere (an Italian friend or a service can post it for you). Our paid recovery works fully remotely too.

What if I don't have the check-in photos?

You can still send the letter. Without a check-out report the landlord has to prove the damage, which is harder than most assume — that's why formal letters work even when your documentation is thin.

Is this legal advice?

No. It's a well-built template following the standard Italian formal-notice structure. BOOM is a licensed rental agency, not a law firm — and the document itself says so.

Deposits die of silence. Yours doesn't have to.

Send the letter. If nothing moves in two weeks, we take it from there.

See Deposit Recovery →